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The most common enterprise platform these days is "migrating away from Microsoft".
Will the 4800 Xbox employees that Microsoft just laid off be rehired into these positions?
Nope!
Meanwhile the Microsoft engineers I frequently work with just give me AI slop then spend the next meeting verifying that our changes didn't 'break' the thing that doesn't work.
I have personally logged two support tickets with Microsoft, support tickets that use paid-for tokens my company gets a limited number of per year. Even when providing a reproducible to Microsoft support, they just waste my time. Round and round goes the support ticket until I give up and they close the ticket. I have some friends who report the same experience.
Pretty effective on their part. They get paid to do jack shit and get a nice 'ticket closed' in their logs. Probably great for advancement, just look at those KPIs!
I sit in almost weekly meetings with some of their engineers for some projects we have going on, it's painful at times but at least some of the tech is "fun". I've known a couple people that moved to Microsoft to be Customer Success Managers or whatever and they said it was a pretty chill job with lots of benefits.
Microsoft Support has been shit for at least 10 years now.
Desperate measure at this point. It's not enough to shove "copilot" in all their software, they are now sending boots in your office to make you use it.
I wish I owned a ridiculously large company just long enough to tell these ai turds to fuck off. Make me the CEO for like ten minutes, idc if there's even pay involved as long as I can do things like tell them to lick my taint on record.
this post was submitted on 06 Jul 2026
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