493
This chat is now closed (lemmy.dbzer0.com)
submitted 6 days ago by thethunderwolf@lemmy.dbzer0.com to c/softwaregore@lemmy.world
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[-] go_go_gadget@lemmy.world 67 points 5 days ago

One time a chat rep requested remote control access so they could help me solve my issue.

They pulled up the chat and pushed the button indicating the problem has been resolved. 😞

[-] Mac@mander.xyz 21 points 5 days ago

No fucking way lmao

[-] go_go_gadget@lemmy.world 15 points 5 days ago* (last edited 5 days ago)

It wasn't funny at the time but very funny in retrospect 😄

[-] Claidheamh@lemmy.dbzer0.com 4 points 5 days ago

They did what they told you, you just misunderstood.

[-] herrvogel@lemmy.world 53 points 6 days ago* (last edited 6 days ago)

I once had a problem with Vodafone. I tried calling customer support but, to the surprise of absolutely nobody, the automated answering machine got me exactly nowhere. It also refused to connect me to an actual human being. So I went to my nearest Vodafone store. They said they aren't allowed to do anything except create a support ticket in my name. I said yes please do that. They said okay, someone will call you soon.

Someone did call me very soon. The lady said she was calling from Vodafone customer support, is this Herrvogel? I said yes this is he. She hung up immediately. The end.

[-] TipRing@lemmy.world 4 points 5 days ago

I am convinced Vodaphone is the worst telco in the world. I have horror stories for a lot of other telcos, but Vodaphone takes the cake for how brazenly they fuck you over.

[-] SpaceNoodle@lemmy.world 16 points 6 days ago

More like "tales from tech support," but from the other end

[-] theuniqueone@lemmy.dbzer0.com 5 points 5 days ago

At least they were polite about it.

this post was submitted on 24 May 2026
493 points (100.0% liked)

Software Gore

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