Hi!
I'm a new mod. I have two fresh coms on two instances, things have been pretty smooth.
I thought about banning when I noticed about half of my posts were being downvoted by the same user with no upvotes or engagement. I'm waiting to see if it continues, so I'm not banning them yet.
Next, I was clicking around in the Connect app trying to figure it out when it froze and I somehow banned myself from my own community. The admin here at Lemmy.Today helped me out pretty quick.
So my questions are:
Is it possible to ban someone without a post or comment, and how?
Do you think chronic downvoting is a good reason to ban someone?
How do you unban a user? Follow up, is this a good reason to make an alternate mod account just in case?
What are some of your reasons for banning people, and why?
I found a lot of great information on moderating in general, but almost nothing on how to do things. Are there any resources I might have missed?