This is why I don't trust mandatory 2FA/MFA. When I am forced to use it, I am very careful about how it is implemented and ensure that alternatives are available if possible. Most people won't be so cautious, as the article describes. So many people have allowed verification their identity to be inextricably attached to their phones and phone numbers -- devices and services which, in almost all cases, they do not actually fully control. This is by design on the part of the companies doing this. They say it's about trust, but trust is a two-way street, and I do not trust these companies, these devices, or their motives.