It's shit like this that's the reason I haven't gotten another pixel. My pix 5a died in within a year, I sent it to a Google certified repair shop, they couldn't fix it, concluded it needed to be sent to Google.
Once it got to Google they claimed it had water damage. It took me 3 months to go through all the bullshit and get a new phone from them. I had gotten an Azus Zenfone 9 by that point.
Pixel Buds are the same way. IIRC from a teardown vid, those earbuds (and I'm guessing most of their competitors' too) are designed to be quasi-disposable in this way. They're glued together, the only way to open them up destroys them, warranty support consists of replacing defective earbuds.
This business model does create an e-waste issue... More lithium ion batteries ending up in landfills, more gold extracted from components by kids in developing nations burning them and breathing the carcinogens...
I own a pixel watch, I'm on my first RMA.
If they offer an upgrade option to send in my current watch for the new version, I'll probably take it. If I get 50% off or better, then I'm in.
Hopefully their second attempt is better than the first.
This doesn’t surprise me. This is exactly what i would expect from google.
"But... but... Apple USB 2 ports!"
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