The sign says “gates will open automatically”, so I assume they will (Coles wouldn’t lie to their customers), and go through them at speed. Sometimes they don’t open and they get slammed with a trolley. Too bad, so sad. Sometimes they don’t open and I have to push them open with my hand or more usually kick them. On the rare occasion that a staff member notices or even gives a shit, I tell them to log a fault because the gates are broken.

Dunno about the legalities but I have had this happen. Walked in to check if they had a product. They didn't, so I left. Gates decided "Nope, fuck you. Spend some money, pleb." Staff member saw and swiped me out tho, total non issue.

I figure they malfunction often enough that it isn't a big deal for them to do that.

What exit gates?

@prettygorgeous I avoid Coles now because of these fucking things. I have yet to see a Woolies with one though?

Honestly, ALDI as much as possible, or farmers markets where they exist

For a product you must pay before the gates open the way

In the states we have a fire Marshal and code. You cannot block egress points. If it requires staff to unlock and/or creates a choke point for people leaving in an emergency, it would be gone in a hurry.

Your puny gates cannot stop the power of the great one! I am a righteous GIANT! Who already paid for their shit anyways....

Legally, I believe it would fall under the tort of false imprisonment. You can search for that in your state.