Lmao Linus immediately jumped back into the "we're only human, feel bad for us" thing
Yeah, I couldn't watch past Yvonne's section, it just felt like a corporate ad tbh.
Then you missed where they dropped an opportunity to show a new screwdriver variant coming to LLTStore.com 🤦
Don't forget to subscribe to Floatplane for the exclusives!
..and the finale Debrand name dropping ..
I was just thinking about how theres almost no gradient between what makes you a "quirky and fun small business" which they want to act like and "oh shit better put on our IBM corporate hats and make another video"
Personally felt it was the right thing, and earned some respect back from me. They need to address Madison's accusations separately (which are damning), but they certainly had positive movement with the points raised by the community / GN.
Each of the department heads outlined their shortcomings and how they were being addressed. It felt genuine and sincere, and certainly not the generic bullshit you usually get from a corporate PR team on damage control. I hope they follow through enacting those plans, and it has a positive impact to both their quality and working environments.
The only bit I hated was Linus' section (and this is meant to be a criticism, not a personal attack).
He opened up with a joke that Luke will have a lot to do curbing his (Linus) own behaviour, had a brief moment of sincerity, but went back to immediately defending himself and their actions. He didn't fully acknowledge what his "emotional" response actually did, nor a personal response/apology to both GN/Billet Labs for it. There was no real acknowledgment he will address his own shortcomings. It honestly felt like someone who acknowledges he's wrong (purely based on number of internal members telling him he's in the wrong), but doesn't agree nor accept it.
Once again he comes out with deflections and excuses.
Put your ego aside for one second and take this one humbly on the chin.
Between this and Madison's tweets I hope the good people can get out and the company dies.
The "haha, we've made an oopsie" tone of the video (sponsorship jokes, plugging their store link, possible sex joke, deflecting to "I'm just a human" instead of fully taking the blame) don't sit right with me. I was also hoping they would address Madison's comments on why she quit.
I think Madison's post happened after the video itself was planned, recorded, etc, so it's understandable why that's not addressed. But Linus really has to address what she's said on the forums ASAP at least, because there's a lot of damning claims towards his company from her. Like seriously, wtf Linus?
Also, they should stop deleting all mentionings of the Madison thing on the apology video as they doing are now, makes it all seem very disingenuous and fake.
This situation sucks and was something I would have been willing to see through. But after reading the thread from Madison this morning I've decided to cancel my Floatplane subscription. While the accusations she makes are currently accusations, they're pretty damning and worth taking seriously in case they are more than allegations. I await LMG's response to her thread, as I feel that will be the deciding factor in whether or not I continue to consume and support anything LMG does going forward.
Her thread: https://twitter.com/suuuoppp/status/1691693740254228741
Gonna pop the ThreadReader link here for those who don't want to log into Twitter: https://threadreaderapp.com/thread/1691693740254228741.html
On the Floatplane thing, I am a bit worried for DankPods, who put a lot of backing into Floatplane after he got screwed over by Twitch. This whole thing might have some collateral damage towards the other creators on there, including him. Was considering subscribing to Floatplane for him and his drum streams before this.
I may not agree with a lot of things Madison does as a content creator, but what she's described in that thread is absolutely egregious. This goes so far beyond "trust me bro", and is already bathing in the gas that the company is actively lighting under them. Makes me wonder what kind of NDA and contract all of them have, to keep it hush-hush. I'm worried for the people there
Changes nothing after what Madison has said about her experience working for them. LTT has had ethics and journalistic issues for most of its life, but it's come clear that it's deeper and more sinister than even I had imagined.
Well they made the smartest possible decision in letting us hear from the other humans at LMG. The last thing they needed was another smug non apology rant from Linus himself. These folks seem like actual humans, and they made some very frank admissions of error.
Of course, Linus has to come in at the end and minimize, deflect, and ultimately fail to show an ounce of real contrition, learning, and growth. I feel the most pity for him in this because he’s clearly trapped in his deficient little mind, unable to grow through a major challenge like this. He’s passed beyond his ability to just rant back, but he doesn’t have any other pages in his playbook. The best he can do is rely on the adults around him. I hope he does more of that.
This video confirms what I've thought for a long time. The biggest problem with Linus Tech Tips is Linus.
And the fact that the video even declares that it took Yvonne to put her foot down before any changes could take place confirms that LTT has a cult of personality that is damaging the brand and the team. And keeping Linus as a CVO isn't going to change that.
And of course, Madison's accusations bring a whole new layer to the drama. A layer that should have been more obvious to me given that the only woman on that video was Linus' wife.
Also, anyone else find it funny that Gary Key made yet another mistake in this video - that Linus was the one that talked about testing every video - and not Gary's own fucking team member? Also his little "I dont agree with EVERY criticism" was a bit too petulant and defensive for this video. Come on...
Wait, so people used to take this guy seriously? I watched a review he did on some sim racing gear a few years back and it was obvious the guy didn’t google even the most basic advice on how to set up a sim rig properly.
I knew he was full of shit, because hell talk about really complicated things like ram timing like he's an expert, then when he tries to use Linux, a package manager is too complex for him and he becomes less tech savvy than my 75 year old mom, so its pretty obvious he knows nothing when he's not being feed answers by some marketing goon
Linus always came off to me as one of those people who shouldn't be mangement. Idk, just watching him in videos feels frustrating, and he seemed to belittle his employees in a joking/non-joking manner.
Some of the other "techs" do seem to be very knowledgeable, and i feel bad for them to have to work under a man child.
The behavior sets an example among the rest of the staff too, it appears.
LMG and Linus in particular have not been reliable to me for a while. It all started with the screwdriver. First it was the full of year of videos teasing the product, it was just absurd how long it took to come out. Then when I watched Linus react to the project farm review is where things really turned for me. Project farm fairly rated the screwdriver and as he always does called out pros and cons of each product. Linus seemed to not be able to take the criticisms and seemed to almost get mad at project farm about it. The main criticism I remember is that in the ratcheting screwdriver market there are several companies that offer lifetime warranty and same day delivery/replacement. Project farm noted that LMG does not offer this level of customer service and they are being new to marketplace may not be equipped to handle common problems other supplies easily fix. Instead of admitting that LMG isn't trying to compete with companies like Mac tools or Snapon Linus immediately gets defensive and tries to discredit the need for 24/7 support.
I have also noticed the high amount of corrections in recent videos. I could see not wanting to reshoot a portion of video where Linus is speaking on camera. But why not show some B role and have Linus record a corrected voice over? Edited well viewers wouldn't even notice.
Linus adamantly refuses to offer any kind of long-term guarantee. He got flak for the warranty on the backpack for that reason; there are plenty of competitors selling bags at the $250 price point that back up their offerings with long or even lifetime warranties. When pressed, Linus put out a mealy-mouthed "oh I don't want to open up my family to liability" statement which both managed to say absolutely nothing (why would his family be personally liable? LMG is a separate entity) and shame critics. It seems to me Linus personally can't handle criticism, like at all.
Isn't there a /c/drama this shit could be dropped in? Least technical article ever.
Did any one see the pinned comment where they say turned off monetization after community feedback? as if this video should be monitized in the first place lol man this does not feel right
Things are not looking good for linus, especially now that an ex-employee is making accusations about terrible working conditions, sexisim, and harassment of all types..
This video is odd to me. The thumbnail of the video is of Linus but you don't see him in the video until almost the end. Even though technically Linus is no longer the CEO of the company the responsibility still falls on him because bulk of the controversy was created by his terrible response post on their forum. Also the tone of this video is very off putting. The awkward half joking "we're human so feel bad for us" tone by whole bunch people other than Linus feels evasive. I think LMG is treating this as a PR problem but clearly it's a serious systemic internal problem and I don't see how the company culture can be changed when Linus is still very hands on. Maybe I'm being cynical here but it feels like they'll just go back to business as usual after this blows over in a week.
Call me a fanboy but this is not the worst response.
A few things that still annoy me ofc:
It's not perfect, but it's a start. Let's see what comes in response in the next while.
Also whoever hurt, degraded and ruined Madison's mental health fuck you. I know it won't happen, but if you read this Madison, what you went through was wrong and unfair and fuck everyone who hurt you, you did the right thing and now that you're gone, life will improve. If you got through your worst nightmare, you will easily get through the next weeks.
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