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submitted 4 months ago* (last edited 4 months ago) by lwadmin@lemmy.world to c/lemmyworld@lemmy.world

Intro

We would like to address some of the points that have been raised by some of our users (and by one of our communities here on Lemmy.World) on /c/vegan regarding a recent post concerning vegan diets for cats. We understand that the vegan community here on Lemmy.World is rightfully upset with what has happened. In the following paragraphs we will do our best to respond to the major points that we've gleaned from the threads linked here.

Links


Actions in question

Admin removing comments discussing vegan cat food in a community they did not moderate.

The comments have been restored.

The comments were removed for violating our instance rule against animal abuse (https://legal.lemmy.world/tos/#11-attacks-on-users). Rooki is a cat owner himself and he was convinced that it was scientific consensus that cats cannot survive on a vegan diet. This originally justified the removal.

Even if one of our admins does not agree with what is posted, unless the content violates instance rules it should not be removed. This was the original justification for action.

Removing some moderators of the vegan community

Removed moderators have been reinstated.

This was in the first place a failure of communication. It should have been clearly communicated towards the moderators why a certain action was taken (instance rules) and that the reversal of that action would not be considered (during the original incident).

The correct way forward in this case would have been an appeal to the admin team, which would have been handled by someone other than the admin initially acting on this.

We generally discuss high impact actions among team before acting on them. This should especially be the case when there is no strong urgency on the act performed. Since this was only a moderator removal and not a ban, this should have been discussed among the team prior to action.

Going forward we have agreed, as a team, to discuss such actions first, to help prevent future conflict

Posting their own opposing comment and elevating its visibility

Moderators' and admins' comments are flagged with flare, which is okay and by design on Lemmy. But their comments are not forced above the comments of other users for the purpose of arguing a point.

These comments were not elevated to appear before any other users comments.

In addition, Rooki has since revised his comments to be more subjective and less reactive.


Community Responses

The removed comments presented balanced views on vegan cat food, citing scientific research supporting its feasibility if done properly.

Presenting scientifically backed peer reviewed studies is 100% allowed, and encouraged. While we understand anyone can cherry pick studies, if a individual can find a large amount of evidence for their case, then by all accounts they are (in theory) technically correct.

That being said, using facts to bully others is not in good faith either. For example flooding threads with JSTOR links.

The topic is controversial but not clearly prohibited by site rules.

That is correct, at the time there was no violation of site wide rules.

Rooki's actions appear to prioritize his personal disagreement over following established moderation guidelines.

Please see the above regarding addressing moderator policy.


Conclusions

Regarding moderator actions

We will not be removing Rooki from his position as moderator, as we believe that this is a disproportionate response for a heat-of-the-moment response.

Everybody makes mistakes, and while we do try and hold the site admin staff to a higher standard, calling for folks resignation from volunteer positions over it would not fair to them. Rooki has given up 100's of hours of his free time to help both Lemmy.World, FHF and the Fediverse as a whole grown in far reaching ways. You don't immediately fire your staff when they make a bad judgment call.

While we understand that this may not be good enough for some users, we hope that they can be understanding that everyone, no matter the position, can make mistakes.

We've also added a new by-laws section detailing the course of action users should ideally take, when conflict arises. In the event that a user needs to go above the admin team, we've provided a secure link to the operations team (who the admin's report to, ultimately). See https://legal.lemmy.world/bylaws/#12-site-admin-issues-for-community-moderators for details.

TL;DR In the event of an admin action that is deemed unfair or overstepping, moderators can raise this with our operations team for an appeal/review.

Regarding censorship claims

Regarding the alleged censorship, comments were removed without a proper reason. This was out of line, and we will do our best to make sure that this does not happen again. We have updated our legal policy to reflect the new rules in place that bind both our user AND our moderation staff regarding removing comments and content. We WANT users to hold us accountable to the rules we've ALL agreed to follow, going forward. If members of the community find any of the rules we've set forth unreasonable, we promise to listen and adjust these rules where we can. Our terms of service is very much a living document, as any proper binding governing document should be.

Controversial topics can and should be discussed, as long as they are not causing risk of imminent physical harm. We are firm believers in the hippocratic oath of "do no harm".

We encourage users to also list pros and cons regarding controversial viewpoints to foster better discussion. Listing the cons of your viewpoint does not mean you are wrong or at fault, just that you are able to look at the issue from another perspective and aware of potential points of criticism.

While we want to allow our users to express themselves on our platform, we also do not want users to spread mis-information that risks causing direct physical harm to another individual, origination or property owned by the before mentioned. To echo the previous statement "do no harm".

To this end, we have updated our legal page to make this more clear. We already have provisions for attacking groups, threatening individuals and animal harm, this is a logical extension of this to both protect our users and to protect our staff from legal recourse and make it more clear to everyone. We feel this is a very reasonable compromise, and take these additional very seriously.

See Section 8 Misinformation

Sincerely,
FHF / LemmyWorld Operations Team


EDIT: Added org operations contact info

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[-] socsa@piefed.social 397 points 4 months ago* (last edited 4 months ago)

IDK it seems like pretty clear animal abuse to me

[-] ChonkyOwlbear@lemmy.world 299 points 4 months ago

Cats are obligate carnivores. It is 100% animal abuse.

[-] ripcord@lemmy.world 147 points 4 months ago

Can we not restart the argument please.

To me, it's a lot more important in this post to look at the response from mods and admins to a disagreement (and infighting, and mistakes made).

Personally it seems like it was handled well, at least eventually (here). Do you feel one way or the other?

[-] Blaze@feddit.org 81 points 4 months ago

Sometimes I feel like people would like to restart this argument every time it is mentioned, even after 2 threads with hundreds of comments on the topic

[-] Rawrx3@lazysoci.al 61 points 4 months ago

Who is arguing? One is factual and the other is willfully ignorant to the point of harming their animal. It's like giving flat earth any credibility, it's objectively against science.

[-] doctortran@lemm.ee 49 points 4 months ago

Because what you consider a fact is based on studies that don't provide as compelling evidence as you want to believe they do.

Generally speaking, it's probably best to not do it, but calling it outright abuse requires evidence that it is causing actual harm, and the scientific consensus on it is not as solid as you think it is.

Recent academic review of many past studies have found that it's inconclusive.

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9860667/

Basically, we need more studies before we can start deleting shit on accusations of animal abuse.

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[-] fatalicus@lemmy.world 57 points 4 months ago

It is relevant though, since the issue of it being animal abuse or not is central to the whole thing.

Is it not animal abuse? Then what has happened in this post is correct.

Is it animal abuse? Then this post shows that the admins will roll over if they get enough push back from a group of users.

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[-] Zonetrooper@lemmy.world 47 points 4 months ago

Yep. The doublespeak here is wild. "Controversial topics can and should be discussed, as long as they are not causing risk of imminent physical harm. Therefore, we are leaving up comments that cause imminent risk of physical harm."

Forget the particular details of this issue. It feels way, way more strongly like they're trying to duck out of having to take action.

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[-] BlameTheAntifa@lemmy.world 225 points 4 months ago* (last edited 4 months ago)

I am not a vegan, but I do try to make food choices that are as ethical and healthy as I can... or at least as far as I can afford.

Cats are carnivores. Fact. This is not debatable. But I think you could also meet or exceed a cats nutritional needs from other sources. Whether those sources are readily available and whether a person is sufficiently meeting those needs... that's another can of worms.

Generally, I'd argue that if you are hell-bent on a vegan diet, then you should not own carnivorous pets. No matter how well meaning you are, there is a significant chance that you will inflict harm on your pet, and that is unacceptable.

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[-] madcaesar@lemmy.world 186 points 4 months ago

All I'm getting from this entire saga is that vegans on here are lunatics. From forcing this nonsense on pets, to all of the follow-up, this is a very bad look for the community, from somone looking in from the outside.

This is some cultish behavior...

[-] Fallenwout@lemmy.world 47 points 4 months ago

Vegans are fine, it are those that enforce/demand it from others that are radicals, all radicals are lunatics.

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[-] mechoman444@lemmy.world 158 points 4 months ago* (last edited 4 months ago)

I think what people generally want is not reddit. The mods in reddit have almost no accountability from admin.

Oftentimes comments are removed just because a mod doesn't agree or like the content.

I was banned from r/Ukraine simply for saying we shouldn't demonize the entire population of Russia for the actions of their government. I later argued with the mod through their "arbitration process" and he would not unban me. (What really hurt is that I'm Ukrainian. It was an improvement sub for me)

No one wants that! Please don't let that happen here!

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[-] buddascrayon@lemmy.world 143 points 4 months ago

The comments in here are unbelievable. This post was about the systemic moderation issues that lead to the incident, the team's response to it, and how to deal with such a problems in the future.

Half the comments: CATS CAN'T EAT VEGAN

The other half: CATS CAN TOO EAT VEGAN


There are people here who need to go back to fucking reddit.

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[-] blazeknave@lemmy.world 125 points 4 months ago

Animal abuse isn't an opinion. It's evil. And malice by ignorance that could be corrected is malice.

Stop apologizing for doing your jobs. We all have opinions and raise them loudly in the Fediverse so I understand your natural reaction and want to communicate well. But IMHO this is troll feeding. If they posted in favor of human genocide, you'd close a ticket, and move on, not write an apology for taking it down.

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[-] The_Picard_Maneuver@lemmy.world 121 points 4 months ago

The integrity in this post is off the charts.

Love to see it.

[-] jelloeater85@lemmy.world 54 points 4 months ago

Thanks, we're always trying to do better and learn from our mistakes.

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[-] rustyfish@lemmy.world 110 points 4 months ago

Not that I think Rooki was wrong with what they did. But it doesn’t take a genius to figure out how fast such stuff can get out of control.

Thing happened. Admins reflected on thing. Came up with solution. Communicated solution with community in an understandable and transparent manner. Perfect.

If that lazy fucks over at Reddit would have been half as good as you with theirs jobs, we probably wouldn’t be here to begin with.

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[-] ripcord@lemmy.world 109 points 4 months ago

Wow. I have no involvement in the original issue and I'm definitely not as familiar with the circumstances and details as others. There may be a lot missing here.

But this feels like a very mature, logical, empathetic, well-intentioned response and the kind of thing I like to see.

[-] jelloeater85@lemmy.world 44 points 4 months ago

We're just trying to do the best we can to consider everyone involved and what we can do better going forward. We're all just volunteers trying to keep things positive and stable. 🙏 ❤️

Thanks!

[-] LordWiggle@lemmy.world 100 points 4 months ago

Feeding a carnivore a vegan diet indeed is animal abuse. Cats can survive, but survival and healthy are not the same. Cats on a vegan diet get sick much faster and die younger, statistically according to vets. I'm a vegan, I have cats, I feed them meat. If you don't like feeding your pets meat, get a herbivore pet instead.

The way things were handled may have been wrong, but animal abuse should be banned from Lemmy imo.

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[-] Brkdncr@lemmy.world 85 points 4 months ago

There could be a technical fix for this. Lemmy could use a system that requires certain moderator and/or admin actions to require a 2-person authorization, and temporarily put the action in an “under review” state for a set amount of time.

For instance, an admin removing content would replace it with a placeholder for up to 2 days. If another admin accepts the change then the comment is removed. If no other admin responds then the content is put back.

This is pretty much Change Management.

[-] snooggums@midwest.social 57 points 4 months ago

Would be fine as an option that could be enabled, especially for larger communities, but an instance run by a single person wouldn't be able to host communities if it was a built in requirement for all communities.

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[-] nl4real@lemmy.world 84 points 4 months ago

I appreciate you guys owning up to this, especially since a lot of people here seemed determined to ignore the actual issue and just start a redditesque circle jerk about vegans.

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[-] Lost_My_Mind@lemmy.world 82 points 4 months ago

I don't agree with the outcome of THIS situation, but I DO agree with the idea that mods and admins are not gods on the fediverse. I like the concept of checks and balances, even if I disagree with the ruling. The fact that it's not a god complex one person rule is better than what reddit has.

That being said, you can be vegan, but give your cat some chicken! Cats LOVE chicken! Why would you want to deprive your cat of what they love? If they were neighborhood cats, they would instinctually be killing birds ALL THE TIME!!! So it's not YOU killing the chicken. It's your cat. Don't like it? Don't get a cat.

I don't get a dog. Why? Because I'm never home. That would be unfair for a dog to just NEVER get to go for a walk, just because I'm home like 10 hours a day. And even that is mostly sleeping. Wouldn't be fair to the dog. Just like it's not fair to the cat to never have chicken.

[-] verity_kindle@lemmy.world 58 points 4 months ago

Can we not relaunch the argument that turned into a black hole, pulling everyone on Lemmy into a hellish void? Let's keep the cat diet discussion in c/vegan, c/cats or some other devoted sublemmy.

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[-] AbsoluteChicagoDog@lemm.ee 79 points 4 months ago

Appreciate how you handled this, but denying a carnivore an appropriate diet is definitely animal abuse.

[-] MapleEngineer@lemmy.world 71 points 4 months ago* (last edited 4 months ago)

To be clear, while the idea that discussion is welcome is good the moderators of c/vegan do not tolerate discussion. Any opinion that goes against the orthodoxy of the echo bunker leads to a permanent ban. If you express any opinion other that, "It's fully acceptable to force your extremist philosophy on an obligate carnivore by feeding it an unnatural vegan diet" you will be banned. It's an incredibly closed minded and intolerant community.

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[-] Clbull@lemmy.world 63 points 4 months ago* (last edited 4 months ago)

To be totally honest you have nothing to apologize for. Dogs and cats are metabolically different to humans and cannot survive on a vegan diet unlike us. Forcing obligate carnivore pets on vegan diets is certainly animal abuse.

I remember when there was a growing campaign to ban r/nonewnormal on Reddit due to it being a hub of medical disinformation and conspiracy theories surrounding the COVID-19 pandemic, and that this led to a blackout much like the later API protests.

Rather than read the room and introduce a new rule banning medical disinformation, Reddit's Tintin-looking moron of a CEO instead threw out tonnes of BS statistics on brigading likely plucked out of his own sphincter, and banned the subreddit because their activity exceeded this arbitrary percentage he made up.

And before you tell me this guy's figures were legit, aren't we forgetting that he pathologically lied about his interactions with the Sync developer? Spez is a snake.

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[-] rowinxavier@lemmy.world 57 points 4 months ago

I'm reminded of an article talking about an outage at Yahoo! back when they were huge. It turned out the whole outage came down to one person messing up. The manager was asked how they let the person go and they said "Whatever the cost of that outage we just spent it on training, that person will never make that mistake again, nor will they allow someone else to make it".

If you have mods trying to manage things and they make a mistake you don't axe them, you discuss the situation and work in good policy for going forward. This one case is costly to the community, but nowhere near as costly as losing someone with this experience.

As for the vegan diet for cats issue, in general people who do vegan diets for kids and animals run a high risk of causing harm. Is it possible to do correctly? Maybe. Is it likely that an individual who is not trained in that field will manage it? No. But should it be investigated? Sure, but o my with experiments that actually do teach us something, no wasted studies of 3 weeks on a diet and checking blood tests, or comparing vegan kibble to omnivore kibble. Still, the same issues plague human dietetics and we don't have the answers there either, so yeah, maybe we should all chill a little and work together rather than identifying with one side of the argument and vilifying the other.

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[-] Balthazar@lemmy.world 55 points 4 months ago

A sensible, compassionate, gracious and humble response? I thought this was the internet?

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[-] breetai@lemmy.world 52 points 4 months ago* (last edited 4 months ago)

@lwadmin For full disclosure I agree with rooki on this topic.

I may have missed it in the write up but I think the vegan mods needlessly escalated the situation by trying to ban and remove comments from an admin.

I am not saying I always agree with rooki but I respect his job as an admin.

The mods of vegan treated him disrespectfully in his capacity as an admin by deleting and banning him.

You should cover this in your terms of service.

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[-] AnimalsDream@slrpnk.net 47 points 4 months ago* (last edited 4 months ago)

The mods at the lemmy world vegan community don't see things the same way. From this post:

"Today the lemmy.world admins made a follow up post about the incident where the admin Rooki interfered with moderation of this community in a way which was determined to be against lemmy.world TOS and factually incorrect. Throughout this incident there has been no communication with me, nor to my knowledge any of of the other moderators of this community. Rooki quitely undid his actions and edited his post to admit fault however there was no public acknowledgement of this from him. In fact I wasn’t even told I was reinstated as a mod which is quite funny."

"The lemmy.world admins’ response appears more focused on managing their own reputations and justifying similar actions in the future than providing a good environment for vegans, and other similarly maligned groups. Their statements about wanting to handle misinformation and overreach better in the future ring a bit hollow when they won’t take actions to address the anti-vegan circlejerks under their update posts which abound with misinformation and disinformation."

"The legalese written basically allows for the same thing to happen, and that if it does the admin decision is to stand while moderators have to quietly resolve the conflict at the admins’ leisure. Presumably with a similarly weak public apology and barely visible record correction after the fact."

Codified anti-vegan bias based on reactionary views? That's unfortunate. Glad I'm not on that instance.

[-] nl4real@lemmy.world 47 points 4 months ago

Can you people trying to restart the original argument take that shit elsewhere? This is a discussion about how to approach moderation.

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[-] Feathercrown@lemmy.world 47 points 4 months ago* (last edited 4 months ago)

Thank you for your measured, reasonable, and frankly reassuring response. I appreciate that moderation is a very difficult task and I want to thank all of you, both for your work and for how you've acted when faced with a difficult situation. This is exactly how I would've hoped this response would be. I do hope that your resolution to discuss these things beforehand can help avoid similar issues in the future.

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[-] hesusingthespiritbomb@lemmy.world 47 points 4 months ago

All the vegans I meet in real life are normal ass people.

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[-] auzy@lemmy.world 45 points 4 months ago

I've heard evidence that it was a fairly toxic community there anyway.

We should be careful to avoid creating communities that are echo chambers. Ie, it should be a community discussing veganism, not a vegan safe space where people abuse you if you disagree

Otherwise, in 5 years time you end to with scenarios similar to reddit or on beehaw

I left beehaw because I half agreed with the community, someone in a "safe space" abused me, and a beehaw admin overlooked that abuse and instead insisted I was starting a flight (simply because I didn't 100% agree with the community it seemed)

We also risk scenarios where vaping or drug communities could grow and become toxic in the same way. We also should be as scientific as possible and avoid becoming Facebook.

I'm not sure about the cat thing, but to me, it seems like it could at least be used as animal abuse

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[-] BackOnMyBS@lemmy.world 43 points 4 months ago

I love the compassionate intervention that allows @Rooki@lemmy.world the opportunity to learn and correct his behaviors and models that level of compassion. Thank you very much! 😊

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[-] Lime66@lemmy.world 43 points 4 months ago

The comments were removed for violating our instance rule against animal abuse

The comments have been restored

What... So the rules don't matter if enough people get angry, I see

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[-] panja@lemmy.world 42 points 4 months ago

Cats are not vegan lol

[-] Orbituary@lemmy.world 41 points 4 months ago* (last edited 4 months ago)

I'm guessing someone on /c/vegan took umbrage with the fact that cats are obligate carnivores and didn't want to hear anything else.

Edit: I find my upvote/downvote ratio unbelievable for this comment. Astounding how controversial facts are.

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this post was submitted on 31 Aug 2024
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