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submitted 1 year ago* (last edited 1 year ago) by lwadmin@lemmy.world to c/lemmyworld@lemmy.world

Hey all,

In light of recent events concerning one of our communities (/c/vegan), we (as a team) have spent the last week working on how to address better some concerns that had arisen between the moderators of that community and the site admin team. We always strive to find a balance between the free expression of communities hosted here and protecting users from potentially harmful content.

We as a team try to stick to a general rule of respect and consideration for the physical and mental well-being of our users when drafting new rules and revising existing ones. Furthermore, we've done our best to try to codify these core beliefs into the additions to the ToS and a new by-laws section.

ToS Additions

That being said, we will be adding a new section to our “terms of service” concerning misinformation. While we do try to be as exact as reasonably able, we also understand that rules can be up to interpretation as well. This is a living document, and users are free to respectfully disagree. We as site admins will do our best to consider the recommendations of all users regarding potentially revising any rules.

Regarding misinformation, we've tried our best to capture these main ideas, which we believe are very reasonable:

  • Users are encouraged to post information they believe is true and helpful.
  • We recommend users conduct thorough research using reputable scientific sources.
  • When in doubt, a policy of “Do No Harm”, based on the Hippocratic Oath, is a good compass on what is okay to post.
  • Health-related information should ideally be from peer-reviewed, reproducible scientific studies.
    • Single studies may be valid, but often provide inadequate sample sizes for health-related advice.
    • Non-peer-reviewed studies by individuals are not considered safe for health matters.

We reserve the right to remove information that could cause imminent physical harm to any living being. This includes topics like conversion therapy, unhealthy diets, and dangerous medical procedures. Information that could result in imminent physical harm to property or other living beings may also be removed.

We know some folks who are free speech absolutists may disagree with this stance, but we need to look out for both the individuals who use this site and for the site itself.

By-laws Addition

We've also added a new by-laws section as well as a result of this incident. This new section is to better codify the course of action that should be taken by site and community moderators when resolving conflict on the site, and also how to deal with dormant communities.

This new section provides also provides a course of action for resolving conflict with site admin staff, should it arise. We want both the users and moderators here to feel like they have a voice that is heard, and essentially a contact point that they can feel safe going to, to “talk to the manager” type situation, more or less a new Lemmy.World HR department that we've created as a result of what has happened over the last week.

Please feel free to raise any questions in this thread. We encourage everyone to please take the time to read over these new additions detailing YOUR rights and how we hope to better protect everyone here.

https://legal.lemmy.world/tos/#80-misinformation

https://legal.lemmy.world/bylaws/

Sincerely,

FHF / LemmyWorld Operations Team


EDIT:

We will be releasing a separate post regarding the moderation incident in the next 24-48 hours, just getting final approval from the team.

EDIT 2 (2024-08-31):

We've posted a response, sorry for the delay.

👉 https://lemmy.world/post/19264848 👈

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[-] lettruthout@lemmy.world 30 points 1 year ago

Thank you all for doing this.

[-] lwadmin@lemmy.world 22 points 1 year ago

Thanks, we're trying to do our best.

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[-] TheObviousSolution@lemm.ee 29 points 1 year ago* (last edited 1 year ago)

Not my instance, but after perusing those links, what's the point? "Generally" this, "generally" that, paired with vague obligations. Doesn't matter a bit if you have an actual problem with a member of the administration time and the rest buddy up and play silent.

Let me ask you this, you've been up for quite a while, you've had staff rollovers, you must have had issues with at least one of your admins. Have you been transparent about them and reached out to anyone who might have been affected by them and publicly apologized and addressed any actions on their behalf, or have you played coy and just ignored them and kept quiet about them, releasing at best only excuses that have kept any internal drama hidden lest they affect the donation/income streams?

Not really launching any accusations, but actions speak louder than words. Look at Reddit, it has a decent community guideline, and it means shit except whitewashing when it comes to actual enforcement.

[-] EnderMB@lemmy.world 28 points 1 year ago

It's not the same thing, but IMO the best things the admins can do is establish a runbook of sorts of how to deal with these situations - because they're not out of the realms of possibility.

Where I disagree with some is in the rules needing to be black and white. There are instances, say for example a self-harming support group or a community that deals with conditions with no medical cure. IMO this is where nuance is key, because people will share misinformation or procedures that could cause harm/illness. This is where a case by case basis is needed, and ultimately the "path of least harm" is where this will excel. Regardless, admins and mods should contribute to these runbooks for their case, so that there is an established plan that is transparent to all.

[-] toomanypancakes@lemmy.world 27 points 1 year ago

I love the strong emotional takes on what is animal abuse from all the meat eaters in here.

My goodness.

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[-] Brkdncr@lemmy.world 26 points 1 year ago

What a mess. Thank you mods and admins for doing the work.

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[-] debil@lemmy.world 24 points 1 year ago

And now the incident's "debate" is here.

[-] ngwoo@lemmy.world 24 points 1 year ago

Lemmy vegans really wanna kill cats

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[-] Fleur__@lemmy.world 24 points 1 year ago

This is so dumb of course it's a controversy about veganism. It's so obvious that no imminent harm is coming from a community literally founded on the idea of reducing suffering. Probably switching instances sometimes soon

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[-] Rentlar@lemmy.ca 24 points 1 year ago

I'm not vegan so I won't take sides in this particular debate (to me it seems like a trolley problem whether risking the harm of a pet is worth reducing the systematic harm of animals at-large), nor do I have any specific comments on the new rules...

I will say though, that these incidents are opportunity for growth and learning for both users and admins when it comes to running a grassroots online community. Whether people agree with the new rules or not, I think all of Lemmy is better for it if we have examples of how large instances can be run and how conflicts can be addressed cordially.

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[-] x00z@lemmy.world 21 points 1 year ago

This rogue admin was absolutely not acting with the best intentions. Is he kicked out of the admin team?

He was abusing the term "misinformation" even though it was extremely obvious that he had a personal vendetta against vegans. A vegan pet diet is perfectly possible, and vegans were merely saying that. There was no question for a source by anybody, because the source is just a simply google search away.

This admin is just anti vegan and was on a personal vendetta. He saw an opportunity to classify it as misinformation, so he just started removing posts and banning people. Why was /c/Vegan specifically targeted by this person?

"Oh but this vegan diet for your pet might hurt it!!", bro you're literally the one paying others to slaughter living beings.

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[-] merthyr1831@lemmy.ml 21 points 1 year ago

Lmao all this over meat eaters getting mad at vegan cat food? I'm genuinely impressed that redditors are managing to turn Lemmy into a caricature of the godawful website they left.

GG

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[-] Pandantic@midwest.social 21 points 1 year ago

This is why I left .world in the first place, and that was even when their censorship was understandable. That’s the beauty of Lemmy.

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[-] Kalcifer@sh.itjust.works 18 points 1 year ago* (last edited 1 year ago)

Health-related information should ideally be from peer-reviewed, reproducible scientific studies.

Note that even if a study is currently reproducible, it will only continue to be reproducible until it isn't. There isn't something fundamental that makes a specific scientific study objectively true or false — that isn't how science works.


When in doubt, a policy of “Do No Harm”, based on the Hippocratic Oath, is a good compass on what is okay to post.

I understand that that's likely well-intentioned, but, imo, it's rather subjective — it's more often a matter of relative perspective. That being said, it would be in your best interest to set as clear and precise definitions as you possibly can.


Non-peer-reviewed studies by individuals are not considered safe for health matters.

What does this statement mean? You are banning anyone from sharing anything that is not peer-reviewed…?


We know some folks who are free speech absolutists may disagree with this stance

That's a bit of a stretch.

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[-] sandbox@lemmy.world 18 points 1 year ago

People will go to any lengths to justify their bad behaviour to themselves.

All you need to do is not interfere in communities where you have no idea what you’re talking about, stop assuming you know better than everyone else just because you have some power over a meaningless message board. This isn’t an anti-vax community we’re talking about here and you’ve totally blown this way out of proportion to prevent admitting that the moderator was out of line.

You, the mod/admin exist to stop spam and hate speech and to empower users with tools and features that they want and find useful. Otherwise, just stay the fuck out of the way. Do not impose your will on your little petty fiefdoms, that is unwanted and unhelpful.

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this post was submitted on 28 Aug 2024
597 points (100.0% liked)

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