It’s their platform they do whatever they want.

Yes.

What a dumb thing to complain about.

I mean if I had a social media account just taken from me without warning or recourse I'd at the very least be irritated. How about you give me your account password and just let me take over? You can just go make a new one.

No one is owed anything, but not compensating the original owner further erodes what little trust was left in the company. You wouldn't want to spend resources building a brand on a platform where your name can suddenly get snatched away at some billionaire's whim.

Because there's precedent that handles have value (on the order of thousands of USD). They're taking value from a customer. It'd be interesting to see what swag they offered in exchange, but considering the guy's net worth, he could have afforded some decency. I mean, Gmail can just take your email address to, but it is how many identify themselves in business, so it can harm them financially. Sure, that's the risk with doing that, but it is what it is. Musk could have generated some good will but instead generated more bad publicity. I'm beginning to think he has no PR on staff or just surrounds himself with people who never say no.

the main problem with this is that with them doing it without asking or time to prepare all the people the guy knew where lost or have a problem finding him.
And the huy was seemingly not even a nobody but instead had a company so even more company contacts could get lost or customers wanting to directly reach out to him could sent private data to a 3 party (twitter) about confidential informations.

Secondly it says that the company can and will take over accounts when they have some reason, even if it is only the name.
That means the trust in the handle gets completly broken because it could be a twitter account in just a few seconds without warning.
So they have the power to take over an official governement or news account without warning and only leaving a reason. This is theoretical but if there is a news station with a handle like "xnews" i can really expect that it gets taken over in some time in the future.

It’s their platform they do whatever they want

Their platform only has value because people use it. Mistreat your users, they go elsewhere and suddenly your platform becomes worthless.

And got this:

https://i.imgur.com/JiTUI3M.png

I read he has a history with trying to make company X happen