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submitted 3 months ago* (last edited 3 months ago) by rxxrc@lemmy.ml to c/technology@lemmy.world

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[-] NaibofTabr@infosec.pub 47 points 3 months ago

This sort of fix might not be accessible to a lot of employees who don't have admin access on their company laptops, and if the laptop can't be accessed remotely by IT then the options are very limited. Trying to walk a lot of nontechnical users through this over the phone won't go very well.

[-] AccountMaker@slrpnk.net 16 points 3 months ago

Yup, that's me. We booted into safe mode, tried navigating into the CrowdStrike folder and boom: permission denied.

this post was submitted on 19 Jul 2024
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