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Most consumers hate the idea of AI-generated customer service
(www.techspot.com)
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this post was submitted on 10 Jul 2024
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I think it was Comcast that refused to connect me with a human unless I said the right thing.
No matter what method, it would either hang up and tell me to try again or just not route me to the right place.
I ended up sending a letter to my state Attorney General. 30 days later my issue was fixed.