this post was submitted on 28 May 2024
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Mildly Infuriating
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Is Newegg really any better?
Back when they introduced their marketplace, I found an extremely good deal. Thinking it was too good to be true, but cheap enough to say "what the heck," I bought it anyway. Fast forward a week and I received a completely different item than what was described (no surprise, to be honest) in the listing. Naturally, I reached out to customer service for a refund because the item I received was not as advertised. To my surprise, Newegg refused to refund me the whole amount even though they acknowledged the listing was essentially a scam, so I back charged through my credit card. Then, they banned my account. I had been an avid supporter of the company and built many computers from things purchased there, up until that complete joke of a refund process.
Newegg died the day they sold out way back in the 2010s, screw that horrible customer service.
Wrong question.
Is NewEgg any worse? Too close to call.
Alright, so if those 3 are all bad, then what's the right answer here?
Micro Center! Unfortunately they can be a little hard to shop with if you don’t live near one. Their inventory for online shopping and shipping is more limited than their in-store stock.