Oh, yeah. I had this situation so many times in this same project. Even pointing them to the documentation and telling them to read it because the explanation was there didn't even work because they just wanted immediate answers. Sometimes I even had to join them on a call and tell them to stop, open the link on a screenshare and read it out loud to me to make sure they were actually reading it and not just telling me they read it.
It felt like teaching to read to first-grade schoolers.