795

Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy | Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions coul... (gizmodo.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

47 comments fedilink hide all child comments

Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

you are viewing a single comment's thread
view the rest of the comments

[-] DigitalWebSlinger@lemmy.world 14 points 1 year ago

And 15 confirmations in, once they've got the "click OK" rhythm going, we can put one that says "would you like to keep your subscription active?"

[-] bert@lemmy.monster 3 points 1 year ago

And a random screen where cancel means "exit out of this cancellation process" rather than "cancel subscription"

this post was submitted on 07 Jul 2023

795 points (100.0% liked)

Technology

60097 readers

1882 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 2 years ago

MODERATORS