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Kobo announces its first color e-readers
(www.theverge.com)
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this post was submitted on 10 Apr 2024
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Technology
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I use a kobo libra 2 with calibre and it’s great. If you buy a kobo either make sure you really like it or buy it from Amazon. Their customer service is absolutely horrible.
That's kinda hilarious. Buying a product from its own competitor.
I had a good experience with their customer service.
My Kobo bricked a few days after the warranty expired (it's possible I broke it installing koreader improperly or something) and they replaced it no problem.
Took a few weeks but I was happy they replaced it at all.
I’m glad you did! I ordered a device from them and wanted to return it and it took multiple chats over multiple days (maybe weeks?) to get it done. Was quite a headache.
Bought a math book from them, they refunded it with no questions, after I read a lot of it, because some of the equations were unreadable.