1081
Microsoft opens a "high priority" bug ticket in ffmpeg, attempting to leech the free labour of the maintainers (trac.ffmpeg.org)
submitted 7 months ago* (last edited 7 months ago) by Sibbo@sopuli.xyz to c/programming@programming.dev
196 comments fedilink hide all child comments

Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

you are viewing a single comment's thread
view the rest of the comments
[-] AA5B@lemmy.world 1 points 7 months ago

If someone abuses my bug tracker to act like a clown

From what little we know, it looks like they used it correctly

I have every right to decline their support requests

Priority is guidance from the user. The maintainer always has the decision how they’ll respond. You could have said you don’t have time, you could have said it’s on my queue to look at later, you could have said you don’t provide support.

[-] protozoan_ninja@sh.itjust.works 3 points 7 months ago* (last edited 7 months ago)

We're talking about a hypothetical. I'm not the ffmpeg maintainer. The person got help in their thread and everything was courteous. I wouldn't even be rude about it, I just wouldn't hold their hand, and I might make a comment about the value of doing some legwork on your own when an update to a core dependency seems to break something. If this kind of behavior is considered sensible for a project manager at MS, then apparently I'm more qualified to manage projects than a lot of people at some of the largest corporations on Earth.

The maintainer always has the decision how they’ll respond.

That is literally the opposite of what you were just saying. You were saying that open source developers can't even complain when responsible people at gigantic corporations file dumb bug reports against their project.

this post was submitted on 02 Apr 2024
1081 points (100.0% liked)

Programming

17484 readers
93 users here now

Welcome to the main community in programming.dev! Feel free to post anything relating to programming here!

Cross posting is strongly encouraged in the instance. If you feel your post or another person's post makes sense in another community cross post into it.

Hope you enjoy the instance!

Rules

Rules

  • Follow the programming.dev instance rules
  • Keep content related to programming in some way
  • If you're posting long videos try to add in some form of tldr for those who don't want to watch videos

Wormhole

Follow the wormhole through a path of communities !webdev@programming.dev

founded 1 year ago
MODERATORS
snowe@programming.dev
Ategon@programming.dev
MaungaHikoi@lemmy.nz