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Roku’s Ultimatum: Surrender Jury Trial Rights or Lose Access to Your TVs
(programming.dev)
This is a most excellent place for technology news and articles.
Here in Brazil, EULAs (they are called adhesion contracts here) can only deal with the way service is provided and cannot limit consumer rights in any way. Even if the contract has these types of clauses, they are considered void by default.
These types of things never fly here.
The same is mostly true in the US. The companies use them to scare people into settlements. But it does depend on the state.
Binding arbitration is not only a thing, but has been upheld by the courts as enforceable.
It depends on your state. The verbiage that works on one state doesn’t necessarily work in another.