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this post was submitted on 16 Feb 2024
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Mildly Infuriating
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I support Office365 in an education environment and you wouldn't believe the number of documents lost to autosave. Autosave and document recovery are definitely nice and useful to have, but they're not infallible. Shit happens and when it does, it's when you're finishing up your midterm the night before it's due.
You need to save, and save often. And if the project you're working on is "super important it's 50% of my grade" make backups. Even just saving a copy to a flash drive is better than nothing.
I might end up throwing in the towel and going with that or Google Docs, but, and I know these are just a child's school essays, I hate giving Microsoft and Google more data just on principle because who the hell knows what they're doing with all that data.
Libreoffice will likely still work fine for you, especially now that you've got autosave turned on. Heck, I have faculty that refuse to use anything other than LibreOffice, so I have it installed in our computer labs. As long as you're saving and backing up reasonably often, you should be good to go. Though your school likely has a cloud suite that you could use too. Office365 and Google Workspaces are by far the most popular. It would be integrated with your daughter's student email which I can't imagine a modern school not having. If you're not sure, contact the school and they'd be able to help you.
I'm sorry your kid lost her paper! It's always a bummer to take a call and it's a kid crying because their paper went up in smoke. If you haven't already, contact the teacher and let them know what happened. IME most teachers are reasonable and as long as "office ate my homework" isn't your go-to excuse, they'll give you an extension.
I appreciate it, thanks. It's all been sorted out now, so we can just move on and we've both learned a lesson.
In addition to the other comment, if your school has a paid O365 or Google account it’s far less likely that they’re vacuuming up your data because you’re now an enterprise account that they actually care about keeping, unlike a personal account. Even more so if it’s an account for a child, which usually requires stricter privacy controls.
Honestly though, as much much as I despise Microsoft and Google, I would never recommend anything else to my parents / family because I know they just don’t care as much as I do, and they’re not willing to learn or change anything. It doesn’t sound like you’re quite that way, but perhaps still less comfortable with something that’s not 100% rock solid. It’s not necessarily a bad thing to go with some of these paid services if it means you’re going to be happier.
The school, unfortunately, does not pay for such things. But I do understand what you're saying. The thing is I'm trying to be more responsible about that sort of thing after a long time of not being very responsible about it and when this sort of thing happens, it can be a mildly infuriating experience because it doesn't do what I would expect the commercial alternative to do, although most of the time it is not on this level because data isn't lost.
Maybe that is unreasonable of me, but it still makes me feel that way.
No I definitely get it… I’ve definitely been more than mildly infuriated when my FOSS replacement doesn’t work as well. All a journey, best of luck to you!
Thanks, you too!
What does MS say when you report these to them? Is it always the same bug still unfixed or separate issues? Nothing is infallible with software, but note that in ops case autosave was disabled so no mystery "autosave lost my document", it was just disabled.
And ffs autosave is just a timer that saves the document every x minutes the same way a user would do if they pressed save. I do believe you get many issues reported to you, but I doubt Microsoft autosave is so buggy to cause an unbelievable amount of data loss in a single institution (and I love to shit on MS).