this post was submitted on 11 Feb 2024
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Discord makes for a bad forum because it's not a forum! Stop using it as one! It's good for small groups that need realtime communication-- friend groups, project groups, even classes of students. If you're using it as a public forum you're using the wrong tool!
This, exactly.
Discord sucks at what it wasn't designed to do... Shocker. That doesn't make it bad.
It sucks at what it was designed to do also. One of the trashiest UIs I've seen, and buggy af. It's barely gotten any better too.
i mean, it's far from perfect, but as someone that's been using video/voice clients since before there was a commercial solution, what is better? i haven't found it.
Depends on what exact type of app you want, but as one example of something that can mostly replace discord and do a far better job-- Slack. There was an app in the early 2000's for gaming voice chat which I thought worked far better too. It was called something like "Roger Wilco" I think. The only similar apps I've used which are obviously worse than discord? Teams, and once MS bought it, Skype.
Man Skype used to be so good when it was peer to peer... I don't see anything that MS brought to that platform that improved it at all.
I hate Slack Overflow (using Slack as documentation) but it beats the pants off of Discord Overflow.
ah yes slack the app that won't let you voice chat in groups or store chat history unless you pay $7 per user per month. I'm honestly amazed how they've been getting away with it this long when discord exists
Weird, I guess I have been imagining doing that at work for the past couple of years. I do understand though, when you're used to apps like discord, you forget it's possible to not only gain new useful features, but have them actually work.
Slack's pricing logic makes perfect sense to me there. It's free and works for a large number of users, but the ones who actually need chat history probably can/should pay for it.
Yeah it's totally crazy that an app can be considered good enough that many thousands of businesses find it worth paying for. I mean why isn't every business using free Gmail accounts? Or for similar shittiness in the UI department, why isn't everyone using Hotmail?
I was pretty clearly only complaining about the features offered by their free tier, which I just checked does still not let you voice chat with three or more people or search chat history. (The chat history issue is more significant by far).
And yes $7 per user per month is not reasonable for an open source project with a few hundred members that doesn't have a budget, especially compared to discord that gives you unlimited chat history for free. All the open source projects I know that use chat use either matrix or discord.
"I paid for nothing, I don't I get everything? This janky shitty free app gives it to me!"
They give it for free to nonprofits. Anything else for the confidently incorrect movement today?
Can you share some of the bugs you encounter? I actually find discord to be quite stable.
My favorite, though more of a UI blunder than a bug, and I think fixed now: If you right clicked on a user name and hit "Add Note", a box would pop up for you to type in. Like for writing your note in. But that box was in fact the "send them a direct message" box.
So if you hypothetically wanted to write "Asshole" as a note, and didn't pay attention to what text box had focus, well, that was a bad time.
my screen freaks out and flashes white and pink when I open/type in the gif thingy, in a way that makes me thankful i'm not photosensitive. it's been this way for over a year.
You must have seen only best of the best UIs.
I don't think fuck is as buggy as Discord.
Why do people do this when there are already Github discussions and issues?
Because having an active community on github or a forum is a very different feeling to having one on IRC or discord. They're entirely different tools. IRC-style communities have always been more active than github, discord is just the latest iteration of that concept.
Hosting documentation or issue tracking on discord, though, I hate that. For tech support its... fine, for getting informal feedback or engaging with users its great. Anything archival its a goddamn crime.
The worst is when people try to use discords forum features, which are the worst of all possible worlds....
Yeha, it should be done only for support.
I still think that support stuff should be opened FIRST in the forum tool because it gives visibility for search engines. Just label it as "Support".
That should automatically open a thread in the discord server where people can discuss. The discord server thread should be tagged in the forum. If any bug/features come from that chat, then they can be linked to the support ticket.
If anyone has a similar support related issue, they'll find full traceability using a search engine instead of having to find the discord server to search stuff.
Yeah, wait, do people archive some info in discord? Why, there are approaches like github, readthedocs, blogs, wiki, and so on. I only use discord for socializing, works for well-managed servers.