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how can I develop a thick skin?
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Flip it around. If you missed an appointment, would you want them pissed off you wasted their time? Would you want them to yell at you? Most likely you would have had a good reason and would want them to understand. It’s most likely the same for them.
Not only does this phenomenon have a name (Fundamental Attribution Error), OP's situation is the example case given on the wikipedia page:
Except the therapist works for the OP, not the other way around. If it were just OP’s friend who stood them up, then you’d have a point. But this is someone OP had an agreed-upon appointment with someone they are paying to treat them. And also keep in mind that many doctor’s offices will charge for a missed appointment if the patient didn’t show and made no attempt to communicate ahead of time.
Sure, there are probably understandable circumstances that have caused this, and the therapist will probably make it up to them. But that doesn’t invalidate OP’s feelings and expectations, especially in the moment.