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FedEx is launching a new e-commerce platform as it competes with Amazon
(www.theverge.com)
This is a most excellent place for technology news and articles.
I think you mean "by far the best is USPS", and as much as I may complain about the shitshow the fed has made if it, you're right. And they're doing it with congress fucking their financing.
It's very consistent, I've lost far fewer packages via USPS than anyone else (and I was shipping stuff 40 years ago, long before Fedex did resi service, and UPS was still slower than postal).
UPS has had serious tracking capability since the late 90's, and Fedex had been barcoding ever package almost from the start. Both of them demonstrate what happens when you have your customers over a barrel - Amazon came in and is beating them at their own game (Logistics).
Really pathetic for UPS - at one time they were the largest logistics provider in the world, I think. With all that knowledge, experience, and capability, instead of looking forward they sat on their hands and focused on protecting their near-monopoly.