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[-] memfree@lemmy.ml 3 points 11 months ago

They got mad at her when an item was missing out of a 4-bag $80 order (they unbagged and checked everything there on the counter).

That one seems valid. That person got burned before with the staff not bothering to do their job and were NOT going to short their friend whatever item(s) the staff kept for themselves. Sure, you can say the counter girl didn't do the bagging, but she's the one that the customer is supposed to tell, and it is hard not to be angry when you've paid for stuff and you're getting shorted -- AND there's almost surely another person relying on you to get it right this time. It shouldn't take so much effort to just get the stuff you paid for.

[-] Trainguyrom@reddthat.com 10 points 11 months ago

But you can nicely check your items and say "ope looks like one of the fries got missed" and not make a big stink about it

[-] memfree@lemmy.ml 2 points 11 months ago

That's true, but I don't know how much of a stink was made. If someone is unbagging everything at the counter, they've probably been burned before, so I can see some reason to take a harsh tone -- enough to show they're tired of the BS. If, instead, they started throwing things and screaming obscenities, yeah, that'd be an overreaction.

this post was submitted on 12 Jan 2024
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