Update: I reinstalled the game and when that didn't work I went poking around in the Xbox settings themselves.

I had all the high end video options turned on, including Dolby Vision. This was the culprit! I turned it off and now I hear the narrator!

Thank you all for responding.

I have been playing BG3 since it has been available on the Xbox. I didn't even know that the narrator was voiced but it seemed strange that those parts of the game were silent.

My friend that plays on Xbox says he does hear the voice.

There does not seem to be an audio setting that I can find to be able to hear the narrator.

Does anyone know how to fix this? I can't find anything online pertaining to Xbox other than a few people also having the issue.

Thank you.