Yikes, that's a pretty awful snow globe.

I don't think the merch problems entered into it, since AEW did apparently try to keep her on. But maybe this will be a net positive after all.

I dunno that the mouthpiece of Punk is necessarily a reliable source on what Dana Massie was making, but even if accurate, given the wins AEW had merch wise on the retail side of things it might not be a surprise. Apart from the snow globe that never actually shipped, most of the complaints about merch are more around not having enough at live events; and that's a factor of the partnership with PWT as much as anything.