Every time I read about this kerfuffle, I am astounded by the sheer stupidity of the manufacturer. Even if they may be technically in the right here(I don't know, since the contracts they have with the operator aren't public), they effectively shoot themselves in the foot with this PR Desaster. Especially the various national rail operators across Europe will think twice about buying NEWAG, since these operators usually have their own maintenance and repair centers, and expect to service their rolling stock there. And those national operators still make up the lion's share of the European rail market.