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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug (arstechnica.com)

submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug::For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

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[-] Zeth0s@lemmy.world 142 points 11 months ago

99% it's not AI, it is just an old school linear model, the one they have been using for decades, implemented on Excel, that they now call AI.

I know people working in insurance...

[-] Dozzi92@lemmy.world 40 points 11 months ago

AI = computer. That's it. The same people who called your Xbox Nintendo are using AI as a blanket term for ... anything.

[-] XTornado@lemmy.ml 14 points 11 months ago* (last edited 11 months ago)

Yeah... Like "I'm sorry the system decides, not our decision" said the people who made the system.

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this post was submitted on 17 Nov 2023

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