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this post was submitted on 21 Sep 2023
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The thing I find hard to convey is that FLOSS software is superior to proprietary software for many reasons, most of which are non-technical: FLOSS software is superior to proprietary software if it isn't spying on you, if it's governance is collective, if it's not build to make you pay for things that should be free, if it lets you decide where your data goes, etc...
we're often missing the point when we attempt at side-by-side comparison of FLOSS and proprietary software.. It's usually one-dimentional, and playing on our opponent's field: these companies racketing their users based on rent-based exploitative business models will always have more resources than independant developpers to improve "UX/UI"... so I think this must not be the only prism through which reading these things.
Another important point to add is that closed software depends on the company making money to exist. If the company goes under then the software goes away. However, what's even worse is that the company constantly has to change the software to chase trends and attract new users.
You might've been the target demographic when you started using the software, but the target will inevitably move on to a different demographic sooner or later. At that point you either have to adjust to the changes or find a new piece of software.
On the other hand, open source software doesn't need to chase trends, and even if the original project decides to move in a direction existing users don't like then they're free to fork it. This is precisely what we saw with Gnome when a bunch of users wanted to keep their existing experience and made forks like Cinnamon.
This is a really underappreciated aspect of open source in my opinion. You can safely invest in learning an open source tool without worrying that it will go away or change in a way you don't want it to.
You're absolutely right, and in lots of areas I use FOSS alternatives solely because they are FOSS despite less resources and objectively worse UI/UX. Photography is a hobby of mine, a huge love. There is nothing on Linux that gives even remotely close to the ease and comfort of use for RAW image editing as CaptureOne Pro, a software I paid a pretty penny for some number of years ago. I've tried every RAW image editor that's been recommended, and I dislike them all so much that I actually prefer to move my RAWs to my phone and edit them there.
Despite that, I'm still running Linux. I understand the trade offs that often need to happen to adhere to an ideal, and I largely agree. However, sometimes FOSS comes out on top in all regards, including UI/UX. And those are the apps I'm inviting everyone to share. ๐
You're right that it mustn't be the only prism, yes. But maybe we shouldn't also splinter things like functionality and appearance/usability from the merits of "free as in freedom" either? One of the things that makes FOSS apps work better than alternatives, when they do, is the fact that it's not looking for extra revenue streams all the time with marketing-led nonsense features, bloating the hell out of their product, redesigning just to seem modern (usability be damned), and so on.
And what happens when you have a FOSS alternative with committed and talented devs, a large user base and resources tends to be something truly superior.
Those are different dimensions that should be considered together. Of course we should still invest efforts into UI/UX, where possible and where it represents the will of the participants in the project... but when answering questions such as "which FLOSS piece is superior" i think we should always find a balance between those, and bring them together...