1001
End users (feddit.de)

Meme transcription:

Panel 1 of 3: A cute dog looks asks, “pls fix problem??”

Panel 2 of 3: The dog has become upset and says, “No Info!!”

Panel 3 of 3: The dog looks very angry and says “only fix”

you are viewing a single comment's thread
view the rest of the comments
[-] rockSlayer@lemmy.world 60 points 2 years ago* (last edited 2 years ago)

Makes me glad that I don't need to look at user reports.

"This bug happened"

"Ok, can you tell us the things you did to make it happen?"

"You're the developers, figure it out"

[-] ripcord@kbin.social 24 points 2 years ago

Unfortunately, sometimes they can't determine reproduction steps because it's rare to happen and required multiple things, or they just didn't catch it. I definitely don't blame them, at least not in a lot of cases.

And sometimes logs or crash dump or whatever is all you need to figure out the bug anyway. In fact, ideally it should be more often than not.

[-] rockSlayer@lemmy.world 6 points 2 years ago

That's true. I work in QA, so I'm all too familiar with the experience of "wait, wtf just happened". I don't fault users in that situation. My problem is when it's "I crash every time on this level", without any explanation

[-] perishthethought@lemm.ee 7 points 2 years ago

This person supports.

[-] HairHeel@programming.dev 7 points 2 years ago

Must be nice working at a place where that ticket doesn’t just get dropped into the dev backlog as-is.

[-] MonkderZweite@feddit.ch 4 points 2 years ago

'Link to public issue tracker'

Report there.

this post was submitted on 15 Sep 2023
1001 points (100.0% liked)

Programmer Humor

37508 readers
428 users here now

Post funny things about programming here! (Or just rant about your favourite programming language.)

Rules:

founded 6 years ago
MODERATORS