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this post was submitted on 12 Sep 2023
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I work in a store after sale service and I see far too much foldable phone for the quantity of these phones we sell... I would avoid them if I were you.
Between the dead pixels, the inner screen protector problems and the rest... at least Samsung seems to take care of the buyers(in Europe were I am at least) because they always repaired or changed the screen protector without any terrible(except the obvious broken phones) But I wouldn't want to have this kind of phone out of warranty, of and the battery is shit too, but that is known.
Much appreciate that information! Unfortunately I’m from the states and only get to Schengen and/or Bulgaria 2-3 times a year and would totally get screwed on the warranty.
Out of curiosity have you ever seen a claim from someone physically outside of the EU get accepted?
No idea about that because in that case we would ask that person to deal with Samsung directly.