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submitted 2 years ago by L4s@lemmy.world to c/technology@lemmy.world

Google kills two-year “Pixel Pass” subscription after just 22 months::Two years on a Pixel Pass was supposed to get you a new phone.

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[-] narc0tic_bird@lemm.ee 50 points 2 years ago* (last edited 2 years ago)

This probably isn't a big deal, but this ~is~ (and the fact that Google is an ad company) is the reason why I wouldn't rely on any Google service or product that I couldn't easily replace in a matter of minutes.

[-] appel@lemmy.ml 22 points 2 years ago* (last edited 2 years ago)

It's this kind of knee jerk on Google's part that might save them a few bucks in the short term (presumably incentiviced with bonuses for the managers) but causes long time reputational damage over time.

I don't understand how seemingly no one up the chain considers this before pulling the plug so quickly.

Don't fuck with user trust. When you lose it it's pretty hard to get back.

[-] Xyz@infosec.pub 3 points 2 years ago

I was all in for years and each product I've been burned, this is the last straw for me. As each thing I own fails or needs replacing, it won't be Google.

I am done, I looked past a lot of faults because of the overall capabilities of the ecosystem they created and they've slowly dismantled it and changed and tweaked everything to be annoying to use.

It's like they intentionally pick the best features, remove them and try to gaslight me into thinking it's better now.

I'm just done with them.

this post was submitted on 31 Aug 2023
621 points (100.0% liked)

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