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this post was submitted on 27 Aug 2023
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Amazon has gone downhill massively in the last few years (in the UK anyway). Free delivery is only for orders over £20 now if you don't have Prime, and they make it really difficult for you to pay for delivery as an option. Prime is no longer next day delivery, or even guaranteed delivery by a specific date.
My last 2 orders were marked as delivered but haven't arrived. It was so difficult to get a refund for the first one (you have to go through a chat bot now which wasn't easy to find on their app) and I haven't been able to get a refund for the second one yet as it was a 3rd party seller and they haven't responded to my message.
I'm trying to use other sellers as much as possible now. It's also often cheaper to go direct I'm finding lately.
Yeah I’m not saying there isn’t a good dose of enshittyfication but a lot / most of the smaller players are shitty altogether. Exception being Coolblue here in Belgium which has yet to fail me smaller shops are either price gouging or taking 2 damn weeks to process an order.
With Amazon at the very least I can watch Prime when I’m angry at their failures …
Yeah I agree, there isn't a better option and it's frustrating.
I do missing watching Prime since cancelling my subscription 😆 But it's not worth the price imo.
I’m angry at them for cancelling The Expense but even that wasn’t enough to make me cancel prime 😅