I work in 911 dispatch, we're not really supposed to log into our personal accounts on the work computers, there have been a couple incidents (not specifically in the 911 center but other parts of our county government) where people have gotten viruses and such from opening links in their personal emails on county computers.

A lot of us in dispatch make pretty heavy use of Google maps. When a caller doesn't know where they are and we're not getting a good location from their cellphone, we can sometimes see a lot of details on Google maps that we can't see on the maps on our dispatch software.

There have been a couple times a caller has described a house to me and a general area that it was in but not the exact address, but I was able to get that address from looking around on satellite view and street view.

Sometimes we can see businesses and other places on it that aren't in our system or come up as something slightly different, like maybe everyone calls a school "the Smith School," but the actual name of it, and how it's listed in our system is the "John Q Smith Preparatory Academy" so if I search in our system for "Smith School" I won't find it, but if I look on Google maps I might see that pop up.

There's cases where like if the call is on the border between 2 towns and I need know which department to dispatch, I can look on maps for little landmarks that probably wouldn't be listed in any map software so that I can ask something like "are you on the same side of the road as the house with a big statue on the front lawn, or are you across the street from that house?"

Point is, it's a very valuable tool for my job in situations that can actually be life-and-death sometimes, and since I can't log in to it at work, I worry about getting shut out from features I use or even out of the service entirely.