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T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills (www.gadgetreview.com)
submitted 1 month ago by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world
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“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

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[-] Tiral@lemmy.zip 5 points 1 month ago

I guess YMMV. I have 6 lines and I've traded in phones worth $200 on eBay for $1200 credit which is insane. I've never had them say they were damaged and do any bullshit. In fact I traded in my mom's barely functional iPhone 13 like 5 months ago for a 17 pro which ended up being kike $2 a month for 2 years.

Which I get that's their plan, keep you on their network with credits over 2 years. But I've never had a problem over a decade so I've never cared. I'm in a magenta plus plan so maybe I'll call to see tomorrow.

But I'm just saying, I had nothing but good things with them. Not saying others haven't, or they e never tried pulling some bullshit, just that I personally haven't experienced it over a decade.

this post was submitted on 29 Jun 2026
818 points (100.0% liked)

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