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this post was submitted on 06 Jun 2026
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I don't really eat at fast food places with kiosks, but when I have had the occasion I actually prefer it too. Because I don't eat at these places often I am generally unfamiliar with the menu and the kiosk tends to have it organized with pictures which are helpful if I don't know what a "crazy burger" is. It also makes me feel less rushed since I don't have a human on the other end who has to wait for me to decide or to tell me what's in a crazy burger or whatever. Especially because a lot of places don't seem to display their full menu anymore. Not sure what's up with that.
Like anything these days I suspect it's a profit maximisation thing. They push the stuff that makes them the most money, and since people don't usually keep the full menu in their head if they can't remember it they can't order it.