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1 in 5 Americans to use AI to help file taxes
(www.kxan.com)
This is a most excellent place for technology news and articles.
I don't know the organization so can't speak to the source or their methodology but they do note:
All of which seem pretty reasonable. If you don't have the money for a professional, at least checking with something that is right more often than not with some basic questions seems perfectly reasonable.
From the reactions above, it seems people are assuming they're just asking chatgpt to do all their taxes, which doesn't appear to be the case.
Both Turbotax and Taxact have sections for questions on every section while filing, you can even talk to an advisor while filing. Using AI to review or figure out deductions is just being lazy.