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I've been using a Synology for quite some time, and I started using Synology Photos when it was first released. I've got somewhere around 85,000 photos in it now, and it's been great.
Face recognition pales compared to Google's, but I feel that's to be expected given the slight difference in computational resources.
I back up my phone, my wife's phones (work and home), and our DSLR photos. It works as expected and has been rock solid.
I've used it on a DS1019+ and now have it running on a DS1821+.
I've tried photoprism and while I was quite impressed, it wasn't quite there for me.
My most important feature by far is automatic backup and I've had zero issues outside of having to reauthenticate occasionally.
As always, YMMV... But it's been great for me.
as someone else said, Immich has been good. you have to note that it backs up your photos from your phone to a server. The upload client is quite good, though there are times that it logs out the app when you upgrade the immich back end.
As for 3-2-1 type backups, i really want them to add a S3 type back up. I am not convinced that my server will live for ever, and i want to be able to restore from another location.
As for the other features in immich, i use the object detection a lot more than i expected, but i dont really use the face recognition yet (it is relatively new addition, so still needs work).
It also has a "partner" feature, that allows you to also view the photos from your partners account (if they approve).
As for backing up your entire library, i have not bulk uploaded all of my photos yet, and it does not write meta-data into the files, so it is a bit of lock in, though i think they are looking at side car files to allow you to move.
The webview is great, and the app is pretty good, though neither are perfect.
As someone else said, they are rapidly adding features and it is getting a decent userbase.
i can recommend it.
Another vote for Immich. It does a good job.