To be fair, between the overzealous pushes from the Linux evangelists, the lack of accessible documentation, the buggyness of some of the common software, and the heavily-relied-upon community support, its usually very hard to tell if your experience will go smoothly or not.

For example, previously, when I had problems with Linux Mint, it was with a pretty bog-standard B350m mobo's built-in sound. According to the dozen or so people I consulted over it, it should have worked, but for whatever reason, didn't. More recently, I decided to take another shot. I knew my mouse (A Razor Naga X) wasn't supported, but google told me Open-Razer covered all the important functionality. This turned out to be wrong, as Open-Razer was mostly for customizing RGB and lacked core functionality like button rebinding.

Don't get me wrong, I still use Linux on some secondary devices, and consider it a (mostly) viable Windows alternative, but blaming all the problems on users ignores the massive number of issues with current Linux desktop.