Framework Corp is massively frustrating because their secret sauce tech makes absolutely no sense for individuals (seriously, run the actual numbers. It is almost always cheaper to just buy two laptops AND you have less ewaste because there is no box of spare parts) but is PERFECT for enterprise/fleet deployments.

But Framework Corp has no interest in fulfilling that role. To my knowledge, there are no bulk ordering programs and their software/OEM support is fairly mediocre.

As far as enterprise laptops go? There is a full industry around macs for obvious reasons. On the PC side? The only vendors I really "trust" are Dell and Lenovo with MAYBE HP if the middleman org is confident. And... I LOVE a Thinkpad for my personal use (the nub is love. the nub is life) but there are very serious supply chain concerns for professional purposes.

But if Framework could cut the bullshit and either branch out or work with a middleman? Rapid repairs for keyboards and drives as well as tricking people into using USB C dongles would go a long way for many (most?) midsize companies.

I've never, ever met someone outside of a tech role that even knows they exist.

If someone isn't happy with a lenovo, it's because they want that coveted apple logo on the lid.

The primary concerns in the enterprise environment are around standardization. I only want a couple of models to manage per year so that the support guys don't have to worry too much about some willy wonka bullshit that doesn't work because that one system is an oddball. The nice thing too about lenovo (or dell) has traditionally been support services. If you know the words to say you can get them to ship out anything with a tech to replace anything after a single call and not running all the silly diagnostics. I know dell has been on the decline for support services and I honestly don't handle any of the warranty repairs myself, but my impression is that it still works.