Is classic Outlook becoming worse and worse? (lemmy.world)

submitted 9 months ago by HC4L@lemmy.world to c/sysadmin@lemmy.world

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For a few years I'm noticing more and more weird and unexplainable behaviour in Outlook. We support mostly 365 Exchange Online clients on Windows workstations or RDS environments.

The amounts of unexplainable bullshit we face is staggering. Outlook not being able to open the folder set, weird MFA glitches, weird bugs in the UI and downright weird errors coming from nowhere is some of the stuff we face weekly.

Am I alone on this?

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[-] frongt@lemmy.zip 4 points 9 months ago

I'm sure it's gotten worse since Microsoft fired QA and devs and replaced them with AI, but Outlook and Exchange have always been weird and buggy.

I personally haven't been a mail admin for a few years so nothing comes to mind, but similarly, the recent update to the Outlook mobile app, at least on iOS, moved the reply button from its prominent location to the message three-doy menu. Like the #1 thing people do with a message, that I'm sure their analytics show, was hidden in a menu.

this post was submitted on 04 Nov 2025

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