560
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 08 Aug 2025
560 points (100.0% liked)
Technology
74731 readers
2394 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
hatred against Microsoft aside, this change doesn't surprise me. With forcing an account, it allows them to tie your support subscription directly to an account instead of having it be a product key, which is annoying for both the user and the agent in trying to validate whether or not it's in support or not.
Like, I hate the mentality of needing to use Microsoft services to use a Microsoft system, but this is one of their decisions that I can somewhat understand, it makes it far easier for subscription based setups.
The article explicitly pointed out this extended security patching does not cover support
It's easy to agree with Microsoft when you don't bother reading the article and just make up a reason to support their decision
I'm sorry, but you're misreading what they mean by support in that article because I did read it. They're still gonna give support regarding the ESU program as a whole(otherwise they would be sued for fraud), which includes installation, activation, and regressions of the program. What they're not going to be providing is general technical support which is a different beast, If you would like more information, you can read about it here as well.