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this post was submitted on 27 Jul 2025
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Bluesky Social is a microblogging social platform being developed in conjunction with the decentralized AT Protocol. Previously invite-only, the flagship Beta app went public in February 2024. All are welcome!
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Just because the call center is in the united states doesn't mean that the company did not contract the call center out.
I worked for 3 different call centers in the united states all of them were a 3rd party company and not the company I was providing customer service for.
That is the best part, we are disrupting the metrics that determine contracts between the call centers and the payment providers. If they have to renegotiate for whatever reason, it takes a lot of legal back and forth between parties. These are not boilerplate contracts and costs a lot of money.