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Honest mistake
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this post was submitted on 25 Apr 2025
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If I look at this topic the American skewedness is so obvious.
In Belgium the only thing you get by going the old fashioned way is they scan your shit and push it off at the end or you need to rush to put it in your cart. Same in The Netherlands. There are no baggers.
So yeah, let me just scan my items, put them in my bags like I want them, scan the thing at the self checkout, put scanner in tray, pay, walk out.
Every so often you get a bag check and if less people cheated on their scanning there would be less of that (is what they hope you think)
I don't know how the self-checkout is constructed in Belgium, but in the US (at least, the stores I go to), the self-checkout is a small kiosk with a small weight-sensitive platform where you bag your groceries. You're supposed to scan each item and then place it in the bag so the scale can register it, and then scan and bag the next item, and so on. The problems are that:
Honestly I prefer bagging my own groceries, and if the problems with self-checkout were fixed, I'd be happy to only do self-checkout. But the way it is now, it's annoying to use.
Around here there are a variety of supermarket solutions. Morrisson's for example near me has about a dozen cashier lines, usually 3 or so open unless there's a rush. They have a self-checkout section like people are describing, with the small bagging area (about big enough to cage a toddler), maybe 10 of these. They also have a trolley self-checkout area, which is the same but has a bagging area big enough to cage a lioness.
M&S have cashiers, basket self-checkout, and a third scan-as-you-shop section, where you put things in your basket and scan them, and on your way out you put the scanner back and tap your phone and bag stuff, or if you're using a trolley, just push it out to your car, whatever.
Your self checkouts oversee bagging and lock up constantly? No wonder you hate it.
We had that weight platform system like early days of self checkout. It sucked hard and thankfully they just gave up on it.
Do still have age checks when buying alcohol and doing self checkout
The only time it's ever useful for me is when I have to come in and grab 2-3 things fast.
I hate that it basically kills cashier jobs and I hate having to do a weekly grocery on them because of how shitty the systems are... It's to the point where I'll avoid places where there's no cashier the day I do my grocery or do it online and pick it up or get it delivered.
Yeah most self checkout at grocery stores is hot garbage for all the reasons you mentioned and more.
My favorite self check out experience is at Uniqlo. You walk up to what is effectively a plastic bucket with an iPad attached. Toss your shit in the bucket it shows you what it thinks you put in there and you click ok and tap you CC. It takes like 30s.
Grocery stores are just cheap and won't put the 5 cent RFID tag on things.
Haha, I want to believe the thing just guesses what you buy ๐
The store nearest my house, where I shop a lot, is a bit more upscale. They've installed fancy self-checkout kiosks that tell you to continue scanning items while waiting for the attendant to come deal with an issue. The giant, discount grocery store with locations on the edge of town have enough room that they've installed self-checkout lanes that have about a 2-meter conveyor belt to a large bagging area. It's enormous.
In my supermarket they don't have the scale under your bag and no camera, and the plagform is just big enough for a weeks groceries, so it works a lot better