As a zoomer (17) I kind of agree but I really don't think its that deep although big tech does seem to profit off people's incompetence. Yes kids my age know very little about the computers they use. Hell most kids don't even seem to know where their files are or how file paths work. I recently in Comp Sci class had a kid look at me confused when I mentioned the folder he was looking for was in his home directory. The dumbing down of Tech is definitely a culprit. Not always even in ways that the tech easier to use. Finder on MacOS outright hides things from you on purpose like file paths and being able to access arbitrary folder on your system. There are a considerable amount of features locked away in the settings menu where the vast majority of people will never even look. I highly think all of this is malicious as it severely degrades user experience and sets them to fail in the long run. Don't even get me started on the whole random files will end up in ICloud/Onedrive and there is nothing you can do about it.

I am not arguing in any way that there should be some basic competence required of everyone who uses tech, in the same way that despite my aversion to cars I know how to change a tyre, check and top up my oil, feel the windshield wiper resevoir and check the radiator level. It is incumbent on me to have that knowledge as a foundational level of being a driver and car owner, and yes I am aware that there are a number of drivers who do not know these things, but that is another discussion.

I think that far, far more important than all this is teaching critical thinking, media literacy and scepticism. A grade 11 & 12 (I'm Australian so not sure how closely that maps but 17-19 year olds) health teacher I was talking to recently told me that more than 80% of her students admit to recieving the vast majority or all of their health information from TikTok. It genuinely does not matter if they understand the finer points of say file system structure, if they are uncritically listening to a shitty AI voice over a video of three people doing a synchronised "dance" telling them that oranges cause shin splints.

If our society, not just a segment of it, was taught to understand what media is, how it interacts with culture, and how rich people use it to establish and maintain control. That control from a ruling elite via newspapers, or TV, or the Internet is IMHO far more responsible than anything else for the state of your country... And my country... And the world. With that in mind I put my effort into trying to get my kids to research things for themselves and to look for the hidden motivations behind the facade of everything they do.