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After 50 million miles, Waymos crash a lot less than human drivers
(arstechnica.com)
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this post was submitted on 27 Mar 2025
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The claim is that the remote operators do not actually drive the cars. However, they do routinely "assist" the system, not just step in when there's an emergency.
I think they've got 1 person watching dozens of cars though, it's not 1 per car like if there was human drivers.