That customer sounds insufferable. Might well be the fault of the company but him going on about how much his house cost (and the sofa) makes him sound like a right tosspot.
It's not much of a brag, he probably doesn't have any cash for repairs.
Also they approached the staircase wrong, you put the top side down so that you can cup around obstacles.
General rules:
Exceptions may be made at the discretion of the mods.
That customer sounds insufferable. Might well be the fault of the company but him going on about how much his house cost (and the sofa) makes him sound like a right tosspot.
It's not much of a brag, he probably doesn't have any cash for repairs.
Also they approached the staircase wrong, you put the top side down so that you can cup around obstacles.