I had students (at university!) who, instead of starting the program, would either go through the whole process of downloading and installing the program or at least start the installer and installing it again each time they wanted to start the program.
Given the number of people I've had to walk through downloading my store's loyalty program app and set up their accounts, I'd believe it.
I had students (at university!) who, instead of starting the program, would either go through the whole process of downloading and installing the program or at least start the installer and installing it again each time they wanted to start the program.