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this post was submitted on 21 Oct 2024
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guy was making threats, demanding to know the full name and address of anyone he talked to, etc. this was a call center job that tolerated verbal abuse of staff and expected us to take it with a smile. it was company policy to not punish customers for verbal abuse and we were not allowed to shut it down. this guy was apparently considered enough of a problem that he was banned from all stores owned by corporate, which I had never seen happen before or after.