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submitted 1 year ago by MicroWave@lemmy.world to c/news@lemmy.world

Airbnb guests will soon be able to see the total cost of their stay, including cleaning and service fees, before taxes in a step towards better pricing transparency on the platform.

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[-] freeman@lemmy.pub 61 points 1 year ago

Good. Cleaning fees and booking fees are clearly being abused to game listings to show low prices that instantly double or even triple when you go to check out.

Frankly Airbnb is already pretty scammy.

I have maybe used it 3 times in the last decade. Run into scams at least once where a rental in Denver/Aurora claimed there was AC and the compressor had been removed. But they still had the air handler and thermostats in and turned on. They also put brand new tower fans in each room because it was hot in the house (~87F or 30C) in the sleeping area. Then when we tried to contact them they were suddenly unavailable. So we just left and filed a complaint auth Airbnb which turned into a giant finger pointing session where the owner claimed we cursed them out etc. tried to get the negative review removed with similar tactics too.

Took a lot of effort to recoup the money.

The second rental (well third in the timeline, but second scam) the renter tried to claim we left the place a mess to try and keep the deposit on top of a cleaning fee. Despite they had instructions to do everything from dishes to washing the sheets, not disclosed when we arrived, which we did. But somehow still wanted to hold a 600 dollar cleaning deposit.

Idk what Airbnb does. I will never use them again. Just a total waste of time.

[-] MicroWave@lemmy.world 45 points 1 year ago* (last edited 1 year ago)

I haven't run into the same issues as you, but the prices are just silly now. Seriously, why am I shelling out for cleaning fees at a place where I still gotta do half the housework? Meanwhile, hotels pretty much got it all covered for about the same price. It just doesn't make sense.

[-] grahamsz@kbin.social 8 points 1 year ago

The economics just don't work for short stays. It's expensive to clean an entire house, particularly if that involves washing multiple sets of sheets and towels.

Hotels are set up to be efficient at that with commercial laundry equipment and lots of identical rooms with no travel time between them.

Airbnb is almost always better value if you need multiple days and multiple rooms, but if you need one room for 2 nights then it can only really compete if labor costs are really low

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this post was submitted on 17 Jul 2023
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