Binding arbitration is terrible for consumers:

“This is not like having judges, who get paid the same no matter what happens,” says Stanford Graduate School of Business finance professor Amit Seru, who collaborated on the study with Mark Egan at Harvard Business School and Gregor Matvos at the University of Texas at Austin. “Here, you only get paid if you’re selected as an arbitrator. They have incentives to slant toward the business side, because they know that those who don’t do so won’t get picked. Everyone knows what’s happening.”

No, it is insane. I don't know of other countries that allow a corporation to just not allow you to sue them and force you into arbitration.

It is as insane as it sounds. Yes, alternative dispute resolution is perfectly commonplace and indeed in many countries - such as mine - there is an expectation that you attempt ADR before bringing a matter to court, unless there is some reason why you couldn't.

That's fine. That's not an issue.

Disney claimed that due to the terms and conditions of the Disney+ video streaming service, anyone who has or had a subscription agrees to resolve any and all disputes with Disney through mediation and they therefore waive any recourse through the courts. For absolutely any form of dispute, even a wrongful death.

That is absolutely insane and evil to even attempt and there is no justifying it.

it isn't as insane as it is presented here

Arbitration aside, I think you're forgetting these are terms from the streaming service.

If tomorrow I attack you, break your spine and you lose mobility for life, then I come back saying in 2011 you purchased an indie game I made and waived your right to sue me in the terms of service, that wouldn't be insane? Suuure.

They also agreed to a similar arbitration clause again when purchasing the park tickets. It is insane that the disney lawyers even mentioned disney+. They had a more recent and relevant agreement right there.

Either way, I hope they lose. Fuck disney and forced arbitration.